Interactive Whiteboard FAQ for Global Buyers | TORUI Technology


1. What is an interactive whiteboard and how does it work?

An interactive whiteboard is a large touch-enabled display that allows users to write, draw, and interact directly on the screen. It integrates a digital display, touch sensors, and collaboration software to support teaching, presentations, and team meetings.

2. What are the main applications of interactive whiteboards?

Interactive whiteboards are widely used in schools, universities, corporate meeting rooms, training centers, conference rooms, and government institutions to improve collaboration and digital learning.

3. What sizes of interactive whiteboards does TORUI offer?

TORUI provides multiple sizes including 55-inch, 65-inch, 75-inch, 86-inch, 98-inch, and 110-inch interactive whiteboards, suitable for classrooms, meeting rooms, and large conference environments.

4. What resolution do TORUI interactive whiteboards support?

TORUI interactive whiteboards support 4K Ultra HD resolution (3840 × 2160), delivering clear images, sharp text, and vivid colors for presentations and educational content.

5. What touch technology is used in TORUI interactive whiteboards?

TORUI interactive whiteboards use high-precision infrared touch technology, allowing accurate writing, smooth gestures, and multi-user interaction.

6. How many touch points are supported?

TORUI interactive whiteboards support up to 40-point or 100-point multi-touch, enabling multiple users to write or collaborate simultaneously.

7. What operating system do TORUI interactive whiteboards use?

The whiteboards are equipped with Android operating systems and support optional Windows OPS modules, providing a flexible dual-system solution.

8. Can interactive whiteboards connect to laptops and mobile devices?

Yes. TORUI interactive whiteboards support HDMI, USB, LAN, and wireless connections, enabling easy integration with laptops, tablets, and smartphones.

9. Does the interactive whiteboard support wireless screen sharing?

Yes. Users can wirelessly share screens from computers or mobile devices, making meetings and classroom presentations more efficient.

10. What software features are included with TORUI interactive whiteboards?

The system includes digital whiteboard tools, annotation features, screen recording, file sharing, and presentation functions, designed for teaching and business collaboration.

11. Can apps be installed on the interactive whiteboard?

Yes. Because the system runs on Android, users can install educational, productivity, and video conferencing apps.

12. Does the interactive whiteboard support video conferencing?

Yes. TORUI interactive whiteboards can support popular platforms such as Zoom, Microsoft Teams, and other conferencing applications.

13. What are the advantages of using interactive whiteboards in education?

Interactive whiteboards enhance student engagement, visual learning, collaboration, and multimedia teaching, helping create more dynamic classrooms.

14. How do interactive whiteboards improve business meetings?

They enable real-time collaboration, document annotation, wireless presentations, and remote conferencing, improving meeting productivity.

15. What certifications do TORUI interactive whiteboards have?

TORUI interactive whiteboards comply with international standards and typically include CE, FCC, and RoHS certifications.

16. What is the lifespan of an interactive whiteboard?

High-quality interactive whiteboards usually have a service life of 40,000 to 60,000 hours, depending on usage conditions.

17. What accessories are included with the product?

Standard accessories include stylus pens, remote control, wall mount brackets, power cables, and user manuals.

18. What is an OPS computer and why is it useful?

An OPS (Open Pluggable Specification) computer is a plug-in Windows PC module that transforms the interactive whiteboard into a full desktop computer.

19. Can interactive whiteboards support remote collaboration?

Yes. With cloud tools and conferencing software, users can share screens, collaborate on documents, and interact remotely in real time.

20. What is the minimum order quantity (MOQ)?

TORUI supports sample orders starting from one unit, while larger orders benefit from more competitive pricing.

21. Does TORUI support OEM and ODM services?

Yes. TORUI provides OEM, ODM, and SKD customization services for distributors and brand partners worldwide.

22. Can the product be customized with our brand logo?

Yes. TORUI supports logo customization, startup interface customization, packaging design, and branding services.

23. What is the production lead time?

The typical production lead time is 7–15 days, depending on order quantity and customization requirements.

24. What packaging is used for international shipping?

TORUI employs packaging that complies with export standards, supplemented by reinforced cartons, wooden crates, and protective foam, to ensure safe transit.

25. What payment methods are accepted?

Common international payment methods include T/T bank transfer and L/C for bulk orders.

26. Do you provide product samples?

Yes. Sample units can be arranged for product testing and evaluation before bulk orders.

27. What warranty does TORUI provide?

TORUI typically offers 1 to 3 years warranty, depending on the product model and agreement.

28. Does TORUI provide technical support?

Yes. TORUI provides installation guidance, technical documentation, and remote support for partners and customers.

29. Can distributors cooperate with TORUI as partners?

Yes. TORUI welcomes global distributors, system integrators, and education partners.

30. Why choose TORUI as your interactive whiteboard supplier?

TORUI has over 16 years of experience in interactive whiteboard manufacturing, offering reliable quality, customization services, stable production capacity, and global B2B support.